Contact

Talk to a person

Questions about calculators, plans or setup — a member of the product team reads every message and replies within 1 business day.

Hours (America/New York)

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed

Closed on US federal holidays. Email is monitored outside these hours for outage reports only.

Send a message

We’ll only use your details to reply. Privacy policy.

FAQ

Before you write

Still stuck? Ask the team — we reply within one business day.

Q.01How quickly will you reply?
Within 1 business day, Monday to Friday, America/New York time. Closed on US federal holidays. Email is monitored outside these hours for outage reports only.
Q.02Can I book a live walkthrough?
Yes. Use “Book a walkthrough” to choose a time. Walkthroughs are free and take about 30 minutes.
Q.03I need help with my account.
Email [email protected] from the address you signed up with so we can find your workspace.
Q.04Do you have phone support?
We support customers by email and scheduled calls so the right person can answer with your account in front of them.
Q.05Where do privacy requests go?
Q.06Can I request a new calculator?
Yes — choose “Calculator request” in the form and describe the inputs and results you need.
Q.07Do you offer agency onboarding?
Yes. Book the agency white-label onboarding session.
Q.08What happens to what I send you?
We use it only to reply to you. We don’t add you to marketing lists unless you ask. See our privacy policy.